All About Banking

Are you interested in customer service, finance, marketing, client support, IT, operations, lending, investments, audit and compliance, or human resources?

In the role of shadowing at Citizens National Bank, your responsibilities may include assisting with customer service, processing transactions, learning the account opening process, and helping with various administrative tasks. You may also be involved in marketing efforts, learning about compliance and regulatory requirements, and gaining exposure to different departments with the bank. You will have the opportunity to develop a well-rounded understanding of the banking industry and its operations. If you find any interest in these areas, come job shadow at Citizens National Bank!

Competencies:

• Language Skills: Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; speak effectively before groups of clients or employees of the organization. 
• Mathematical Skills: Add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent. Draw and interpret graphs. 
• Reasoning Skills: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; deal with problems involving several concrete variables in standardized situations. 
• Computer Skills: Operate the basic functions of a computer including accessing the Internet, uploading and downloading documents, and working with Adobe Acrobat and Microsoft Office programs including Excel, PowerPoint, and Word; utilize Google applications including Gmail, Google Docs, and Google Sheets.
• Professionalism: Approach others in a polite and tactful manner; maintain composure and react well under pressure; treat others with respect and consideration; follow through on commitments; uphold the reputation of the institution through ethical business practices and responsible behavior both on and off the job. 
• Values & Confidentiality: Demonstrate a strong work ethic and positive attitude, while maintaining an atmosphere of honesty and integrity every day; effectively work as part of a team to promote the achievement of individual and group goals; promote confidentiality for clients and the institution through the protection of proprietary and confidential information.

Physical Demands:

• Physical Activity: manual and finger dexterity, repetitive motion, twisting, bending, sitting, standing, reaching, walking, and lifting light weight (up to 25 pounds).
• Communication Skills: required to talk and communicate clearly; ability to hear.
• Vision Requirements: close vision, distance vision, depth perception, and ability to adjust focus.